1. Introduction
Raindrops Technology Corporation (“Raindrops Technology,” “Company,” “we,” “us,” or “our”) is committed to protecting the privacy and security of the personal information of our website visitors, clients, employees, contractors, and business partners. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information when you visit our website at https://www.raindropstechnology.com (the “Website”), engage our consulting and technology services, or otherwise interact with us.
Raindrops Technology Corporation is a California-based IT consulting and technology services firm headquartered at 111 Deerwood Road, Suite 200, San Ramon, CA 94583. We provide AI-first enterprise consulting, cloud transformation, hybrid infrastructure, silicon engineering, custom application development, data engineering and analytics, quality engineering, operations intelligence, and related professional services to enterprises and small-to-medium businesses (SMBs) across the United States.
By accessing our Website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
2. Information We Collect
2.1 Information You Provide Directly
We collect personal information that you voluntarily provide to us, including but not limited to:
- Contact Form Submissions: Name, email address, phone number, and message content when you submit inquiries through our “Get in touch” contact form or request a consultation through our Website.
- Newsletter Subscriptions: Email address when you subscribe to our newsletter through the subscription form on our Website.
- Business Information: Company name, industry, role, project requirements, and other business-related details you share when engaging our services or requesting a quote.
- Employment/Contractor Information: Resumes, cover letters, work history, education, references, professional certifications, Social Security numbers (for employment purposes only), tax identification numbers, banking information for payroll, immigration status, and background check information for individuals who apply for employment or contractor positions.
- Client Project Data: Information provided in the course of delivering consulting and technology services, as governed by separate client service agreements. This may include business data, system access credentials, technical documentation, and other information necessary for service delivery.
- Communication Records: Emails, messages, phone calls, and other correspondence between you and our team.
2.2 Information Collected Automatically
When you visit our Website, we may automatically collect certain information, including:
- Device and Browser Information: IP address, browser type and version, operating system, device type, screen resolution, and language preferences.
- Usage Data: Pages visited, time spent on pages, click patterns, referring URLs, exit pages, and navigation paths.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies as described in Section 7 of this Privacy Policy, including cookies set by our content management system (WordPress) and embedded third-party services.
- Log Data: Server logs that record requests made to our Website, including date/time stamps, HTTP status codes, and referring/exit pages.
2.3 Information Collected Through Embedded Services
Our Website embeds content from third-party services that may collect information about you:
- YouTube Videos: Our Website embeds YouTube videos using YouTube’s Privacy Enhanced Mode (youtube-nocookie.com). When you play an embedded video, YouTube may set cookies on your device and collect usage data in accordance with Google’s privacy policy. No data is shared with YouTube until you actively interact with the video player.
- Google Maps: Our Contact page embeds a Google Maps iframe to display our office location. Google may collect usage data when the map loads, in accordance with Google’s privacy policy.
2.4 Information from Third Parties
We may receive personal information from third-party sources, including:
- Business Partners and Referrals: Contact information provided by business partners, referral sources, or professional networks.
- Publicly Available Sources: Information from public databases, professional networking sites (such as LinkedIn), industry directories, and government records.
- Job Candidate Information: We may receive personal information about job candidates from third-party sources, including professional networking platforms (such as LinkedIn), employee referrals, staffing agencies, and recruitment platforms. This data — which may include name, contact details, work history, education, and professional qualifications — is collected and used solely for the purpose of evaluating candidates’ professional qualifications for employment or contractor opportunities with Raindrops Technology. All candidate information received from third-party sources is handled in strict accordance with the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and all other applicable federal and state privacy and employment laws.
- Service Providers: Information from vendors who assist us with business functions.
- Background Check Providers: For employment and contractor vetting purposes, in compliance with applicable law.
3. How We Use Your Information
We use the personal information we collect for the following purposes:
3.1 Service Delivery
- To provide, maintain, and improve our IT consulting and technology services, including Enterprise AI Strategy, AI & Machine Learning, Data Engineering & Analytics, Cloud Transformation, Hybrid Infrastructure, Silicon Engineering, Custom Application Development, Quality Engineering, and Operations Intelligence.
- To communicate with clients regarding project status, deliverables, and service-related matters.
- To manage client accounts and fulfill contractual obligations.
- To provide industry-specific solutions across sectors including Technology, Healthcare, Financial Services, Retail, Manufacturing, Pharmaceuticals, Professional Services, Media & Entertainment, Energy & Utilities, Telecommunications, Insurance, and Government.
3.2 Business Operations
- To process employment and contractor applications.
- To manage employee and contractor relationships, including payroll, benefits, tax compliance, and performance management.
- To comply with E-Verify and employment eligibility verification requirements.
- To conduct background checks as permitted by law.
- To manage resource augmentation and staffing engagements with clients.
3.3 Communication
- To respond to inquiries, requests, and feedback submitted through our contact form or other channels.
- To send newsletter communications to subscribers who have opted in (you may unsubscribe at any time).
- To send service-related notices, updates, and administrative messages.
- To provide information about our services that may be of interest to you (with your consent where required by law).
3.4 Website Operations and Improvement
- To analyze Website usage patterns and improve user experience.
- To monitor and enhance the performance, security, and functionality of our Website.
- To curate and display industry news and insights content on our Insights page (sourced from publicly available RSS feeds from third-party publishers; see Section 10).
- To display relevant technology video content on our Website via embedded YouTube videos.
- To prevent spam and abuse through anti-bot measures on our contact forms, including CAPTCHA verification and automated filtering systems.
3.5 Legal and Compliance
- To comply with applicable laws, regulations, legal processes, and government requests.
- To comply with industry-specific regulations applicable to our clients, including HIPAA (Health Insurance Portability and Accountability Act) for healthcare engagements and applicable financial services regulations, as governed by separate Business Associate Agreements or service contracts.
- To enforce our Terms and Conditions and other agreements.
- To protect the rights, property, and safety of Raindrops Technology, our clients, employees, and the public.
- To detect, prevent, and address fraud, security breaches, and other harmful activities.
4. Legal Bases for Processing
We process personal information based on the following legal grounds:
- Contractual Necessity: Processing necessary to perform or enter into a contract with you (e.g., delivering consulting services, processing employment applications).
- Legitimate Business Interests: Processing necessary for our legitimate business interests, such as improving our services, fraud prevention, spam prevention, and network security, provided these interests are not overridden by your privacy rights.
- Legal Obligations: Processing necessary to comply with applicable laws and regulations (e.g., tax reporting, E-Verify, employment laws, HIPAA where applicable).
- Consent: Where required by law, we process personal information based on your explicit consent (e.g., newsletter subscriptions), which you may withdraw at any time.
5. How We Share Your Information
We do not sell your personal information to third parties. We may share your personal information in the following circumstances:
5.1 Service Providers and Vendors
We engage trusted third-party service providers who perform functions on our behalf, including:
- Cloud hosting and infrastructure providers
- Content management system (WordPress) providers and plugins
- Email and communication platforms
- Payroll and human resources platforms
- Accounting and tax preparation services
- Background check and verification services
- Legal and professional advisors
These service providers are contractually obligated to use your information only for the purposes of providing services to us and are required to maintain appropriate security measures.
5.2 Clients (For Employees and Contractors)
In the course of providing IT consulting, technology, and resource augmentation services, limited personal information of our employees and contractors (such as name, professional qualifications, and work history) may be shared with clients as necessary to fulfill service agreements.
5.3 Industry-Specific Sharing
When providing services to clients in regulated industries (such as healthcare or financial services), we may process or have access to regulated data as a service provider or business associate. Such processing is governed by separate agreements (e.g., Business Associate Agreements for HIPAA-covered entities) and applicable laws.
5.4 Legal Requirements
We may disclose personal information when required by law, regulation, legal process, or governmental request, including:
- In response to a subpoena, court order, or other legal process
- To comply with tax, employment, or regulatory requirements
- To cooperate with law enforcement or government investigations
5.5 Business Transfers
In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, personal information may be transferred as part of the transaction. We will provide notice before your personal information becomes subject to a different privacy policy.
5.6 Protection of Rights
We may disclose personal information when we believe in good faith that disclosure is necessary to:
- Protect the rights, property, or safety of Raindrops Technology, our employees, clients, or the public
- Investigate or prevent suspected fraud, security breaches, or illegal activities
- Enforce our agreements, policies, and Terms and Conditions
5.7 With Your Consent
We may share your information for other purposes with your explicit consent.
6. California Privacy Rights (CCPA/CPRA)
As a California-based company, we comply with the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). If you are a California resident, you have the following rights:
6.1 Right to Know
You have the right to request that we disclose:
- The categories of personal information we have collected about you
- The specific pieces of personal information we have collected about you
- The categories of sources from which we collected personal information
- The business or commercial purposes for which we collected or sold personal information
- The categories of third parties with whom we share personal information
6.2 Right to Delete
You have the right to request that we delete personal information we have collected from you, subject to certain exceptions permitted by law.
6.3 Right to Correct
You have the right to request that we correct inaccurate personal information we maintain about you.
6.4 Right to Opt-Out of Sale/Sharing
We do not sell your personal information. We do not share your personal information for cross-context behavioral advertising purposes.
6.5 Right to Limit Use of Sensitive Personal Information
You have the right to limit the use and disclosure of your sensitive personal information to only what is necessary to perform our services or provide goods you have requested.
6.6 Right to Non-Discrimination
We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you services, charge you different prices, provide a different level or quality of services, or suggest that you may receive a different price or rate for services.
6.7 How to Exercise Your Rights
To exercise any of the above rights, please contact us using the information provided in Section 14. We will verify your identity before processing your request. You may also designate an authorized agent to submit requests on your behalf, subject to verification.
We will respond to verifiable consumer requests within forty-five (45) days of receipt. If we require additional time, we will inform you of the reason and extension period in writing (up to an additional forty-five (45) days).
6.8 Categories of Personal Information Collected
In the preceding twelve (12) months, we have collected the following categories of personal information as defined by the CCPA:
| Category | Collected | Disclosed for Business Purpose |
|---|---|---|
| Identifiers (name, email, phone, IP address) | Yes | Yes |
| Personal information under Cal. Civ. Code § 1798.80(e) | Yes | Yes |
| Protected classification characteristics | Yes (employment context only) | Yes (employment context only) |
| Commercial information | Yes | Yes |
| Internet or electronic network activity | Yes | Yes |
| Geolocation data (general) | Yes | No |
| Professional or employment-related information | Yes | Yes |
| Education information | Yes (employment context only) | Yes (employment context only) |
| Sensitive personal information (SSN, for employment only) | Yes (employment context only) | Yes (employment context only) |
7. Cookies and Tracking Technologies
7.1 Types of Cookies We Use
- Strictly Necessary Cookies: Essential for the Website to function properly. These include cookies set by our content management system (WordPress) for session management, security (CSRF protection), and user preferences. These cookies do not require consent as they are essential to Website operation.
- Functional Cookies: Allow the Website to remember choices you make (such as language or region) to provide enhanced, personalized features.
- Third-Party Cookies (Loaded on Interaction): Certain embedded services may set cookies when you interact with them:
- YouTube (Privacy Enhanced Mode): When you play an embedded video, YouTube may set cookies to track video playback and improve the YouTube experience. We use YouTube’s Privacy Enhanced Mode (youtube-nocookie.com), which limits cookie placement until you actively interact with the video player.
- Google Maps: The embedded map on our Contact page may cause Google to set cookies when the map loads.
7.2 Cookies We Do NOT Use
We do not currently use:
- Third-party analytics services (such as Google Analytics)
- Advertising or remarketing cookies
- Social media tracking pixels
- Cross-site behavioral tracking technologies
If we implement any of these technologies in the future, we will update this Privacy Policy accordingly and provide appropriate notice.
7.3 Managing Cookies
You can manage your cookie preferences through your browser settings. Most browsers allow you to:
- View what cookies are stored and delete them individually
- Block third-party cookies
- Block cookies from specific sites
- Block all cookies
- Delete all cookies when you close your browser
Please note that blocking or disabling strictly necessary cookies may affect the functionality of our Website.
7.4 Do Not Track Signals
Our Website does not currently respond to “Do Not Track” browser signals. However, as noted above, we do not engage in cross-site tracking.
8. Data Security
We implement and maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, disclosure, and destruction. These measures include but are not limited to:
- Encryption of data in transit (TLS/SSL) and at rest
- Access controls and authentication mechanisms
- Regular security assessments and vulnerability testing
- Employee training on data protection and privacy practices
- Incident response procedures
- Secure data storage with reputable cloud service providers
- Contractual security requirements for third-party service providers
- Anti-spam and anti-bot measures on Website forms (CAPTCHA verification and honeypot fields)
- Compliance with industry-specific security standards as required by client engagements (e.g., HIPAA security requirements for healthcare clients)
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.
9. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, tax, or reporting requirements. Retention periods vary based on the type of information and purpose of collection:
- Client and project data: Retained for the duration of the business relationship and for a period of seven (7) years thereafter, or as required by applicable law or industry-specific regulations.
- Employment and contractor records: Retained in accordance with federal and state employment laws, generally for a minimum of four (4) years after the end of the employment or contractor relationship. E-Verify records are retained as required by federal law.
- Contact form submissions: Retained for up to three (3) years or until the inquiry has been resolved and the retention period has expired.
- Newsletter subscriber data: Retained until you unsubscribe or request deletion.
- Website usage data and server logs: Generally retained for up to twenty-four (24) months.
- HIPAA-regulated data: Retained in accordance with HIPAA requirements (minimum six (6) years from date of creation or last effective date) when applicable.
When personal information is no longer needed, we will securely delete or anonymize it.
10. Third-Party Content and Links
10.1 Insights Page — Third-Party Content
Our Insights page curates and displays summaries of publicly available technology news articles sourced from third-party RSS feeds (including publications such as TechCrunch, The Verge, Wired, VentureBeat, Ars Technica, ZDNet, CNBC, and MIT Technology Review). We do not reproduce the full text of third-party articles. Article summaries may be generated using automated AI tools. Links to original articles direct you to third-party websites governed by their own privacy policies. We are not responsible for the accuracy or content of third-party articles.
10.2 Embedded YouTube Content
Our Website features embedded YouTube video content related to technology and industry topics. Videos are embedded using YouTube’s Privacy Enhanced Mode. By interacting with embedded videos, you are subject to YouTube’s (Google’s) Terms of Service and Privacy Policy.
10.3 Third-Party Links
Our Website may contain links to third-party websites, services, or resources (including social media profiles such as LinkedIn) that are not owned or controlled by Raindrops Technology. This Privacy Policy does not apply to third-party websites. We encourage you to review the privacy policies of any third-party websites you visit. We are not responsible for the privacy practices or content of third-party websites.
11. Children’s Privacy
Our Website and services are not directed to individuals under the age of sixteen (16). We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete such information promptly. If you believe we have collected information from a child under 16, please contact us immediately using the information provided in Section 14.
12. State-Specific Privacy Rights
12.1 California Residents
Please refer to Section 6 for your rights under the CCPA/CPRA.
12.2 Other U.S. State Privacy Laws
As privacy legislation continues to evolve across U.S. states (including Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, and others), we are committed to complying with applicable state privacy laws. Residents of states with consumer privacy laws may have similar rights to those described in Section 6, including the right to know, delete, correct, and opt-out. To exercise any privacy rights, please contact us using the information provided in Section 14.
13. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the “Last Updated” date at the top of this page and, where appropriate, provide additional notice (such as posting a notice on our Website or sending you a notification). We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.
Your continued use of our Website or services after the posting of changes constitutes your acceptance of such changes.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Raindrops Technology Corporation
111 Deerwood Road, Suite 200
San Ramon, CA 94583
Email: [email protected]
Phone: 1-925-272-8240
Website: https://www.raindropstechnology.com
For privacy-specific inquiries, please include “Privacy Policy Inquiry” in the subject line of your email.
15. Accessibility
We are committed to ensuring that this Privacy Policy is accessible to individuals with disabilities. If you need this Privacy Policy in an alternative format, please contact us using the information provided above.
This Privacy Policy is intended to comply with applicable federal and state laws, including but not limited to the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), and other applicable data protection regulations. This document does not constitute legal advice. Raindrops Technology Corporation recommends consulting with qualified legal counsel to ensure full compliance with all applicable privacy laws and regulations.